Last Updated: September 27, 2021
3. INFORMATION WE COLLECT
When you interact with us through the Service, we may collect Personal Data and other information from you, as further described below:
3.1. “Personal Data”:
3.2. Non-Personal Data:
(i). Non-Identifiable Data: When you interact with the Service, we collect certain personally non-identifiable information ("Non-Personal Data"). The Non-Personal Data we collect includes without limitation Internet Protocol (IP) addresses, internet browser type, other characteristics of your device and software, domain names of your Internet Service Provider(“ISP”), your approximate geographic location, a record of your usage of the Service, the time of your usage and aggregated Personal Data that cannot be used to specifically identify you. We will use this information to monitor and prevent fraud, diagnose problems, and (anonymously) estimate demographic information. Such information, which is collected passively using various technologies, cannot, in and of itself, be used to specifically identify you. We also collect Non-Personal Data (including, without limitation, of the type set forth above) from third parties. The information we collect from third parties may be combined with the information we collect.
4. HOW WE USE YOUR COLLECTED INFORMATION
(i). Specific Reason: If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
(ii). Access and Use: If you provide Personal Data in order to obtain access to or use of the Service or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Service or functionality and to monitor your use of the Service or functionality. For instance, if you supply payment information (e.g., bank account or credit card information) to the Service for donating or processing payments as a Supporter or as an Account Holder, we will use that information to facilitate such purchase or process such payments.
(iii). Internal Business Purposes: We may use your Personal Data for internal business purposes including without limitation to help us improve the content and functionality of the Service, to better understand our Users, to improve the Service, to protect against fraud, identity or address wrongdoing, to enforce our Terms of Service, to manage your Account and provide you with customer service, and to generally manage the Service and our business.
(iv). Marketing: We may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Service that we believe might be of relevance to you.
(v). Account Holder Emails: We allow Account Holders to use our email system to contact Supporters for their current and past Campaigns, events, and volunteer opportunities so you may receive emails from our system that originate with such Account Holders.
4.2. Non-Personal Data:
(i). Because Non-Personal Data cannot be used to personally identify you, we may use such information for any lawful purpose.
5. OUR DISCLOSURE OF THE INFORMATION THAT WE COLLECT
5.1. Personal Data:
We are not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer, process or share your Personal Data with certain third parties without further notice to you, as set forth below:
(iii). Agents, Consultants and Related Third Parties: We, like many businesses, sometimes engage other companies to perform certain business-related functions. Examples of such functions include mailing information, order fulfillment, fraud prevention, maintaining databases and processing payments. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
(vi). Legal Requirements: We may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary.
5.2. Non-Personal Data:
(i). Because Non-Personal Data cannot be used to personally identify you, we may disclose, transfer or share Non-Personal Data for any lawful purpose.
6. EMAIL AND SECURITY
6.1. By providing your email address to Flipcause, you consent to our using the email address to send you Service-related notices, including any notices required by law. Note that you cannot unsubscribe from update communications about the Service. You can stop receiving Service communications only by closing your Account. We will send you email relating to your personal transactions and will limit the amount of emails sent. We may also use your email address to send you other messages, including changes to features of the Service and special offers. You can unsubscribe from receiving all emails sent through our system. It may take up to 24 hours for us to process an unsubscribe request.You may have to unsubscribe from multiple emails before you stop receiving all communications. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
6.3. We may store Personal Data itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. We take what we believe to be reasonable steps to protect the Personal Data provided via the Service from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Service may not be secure. Therefore, you should take exceptional care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data via the Internet.
7. ACCESS TO YOUR INFORMATION
Account Holders may access and update their Personal Data being stored by us by logging in and visiting the Dashboard page. Account Holders may also contact us directly at the address specified below with respect to Personal Data that is not accessible through the Settings page. Supporters and other non-Account Holders can also contact us directly with requests to update Personal Data at the address specified below. We will take reasonable steps to respond to requests relating to Personal Data within 30 days, however, we may reject requests that we find to be unreasonable (i.e., require disproportionate efforts or material changes to our information systems), impractical or abusive (i.e., repetitive requests, requests made in bad faith, requests that would compromise third party information). Note that you may not have access to or the ability to update Non-Personal Data, much of which is held in aggregate form.
8. DELETION RIGHTS REQUEST
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) unless one of the following exceptions applies where the information is necessary for us or our service providers to:
(i). Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
(ii). Debug products to identify and repair errors that impair existing intended functionality.
(iii). Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
(iv). Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
(v). Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
(vi). Comply with a legal obligation.
(vii). Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
9.1. Flipcause uses a technology called “cookies”. A “cookie” is a piece of information (a small text file containing a string of alphanumeric characters) that is placed on your browser when you access the Service. Cookies help (anonymously) recognize you as a repeat visitor and to track traffic patterns on our Site. For example, our Service may set a cookie on your browser that allows you to access the Service without needing to remember and then enter a password more than once during a visit. We may combine non-personally identifiable information collected through cookies with other Personal Data that we have about you, for example, to tell us who you are or whether you have an account. We may also supplement the information we collect from you with information received from third parties to enhance our Services, Account Holder Data, or to offer you information that we believe may be of interest to you. Through your web browser's option settings, you have the choice to:
(i). receive notifications when you are receiving new cookies;
(ii). disable cookies or;
(iii). delete cookies. Please refer to your web browser's help section for information on how to implement these choices.
10. TECHNOLOGY AND SECURITY
10.1. We use a variety of security measures, including encryption and authentication tools, to maintain the confidentiality of your Personal Data. Your Personal Data is stored behind firewalls and is only accessible by a limited number of people who are required to keep the information confidential.
10.2. When you place orders, submit data, or donate through our Service, we use a secure server. To the extent you select the secure server method and your browser supports such functionality, all credit card information you supply is transmitted via Secure Socket Layer (SSL) technology. Regardless of these efforts by us, we cannot guarantee any data transmission over the public Internet is 100% secure.
11. TRANSFER TO THE U.S. OR OTHER COUNTRIES
We currently use datacenter facilities located exclusively in the United States. Your information will be stored and processed in the United States or other countries where we decide to maintain datacenter facilities in the future. By using the Services, you consent to the transfer of information outside of your country, even if your country has more rigorous data protection standards. For any Personal Information that may be transferred from the European Economic Area, please see the EU Residents section below, including details about our Privacy Shield certification.
12. EU RESIDENTS
13. CALIFORNIA CODE NOTICE
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; to submit such a request, please contact us at [email protected]. Please see our Privacy Notice for California Residents under the California Consumer Privacy Act available here: Privacy - California Residents
Oakland, CA 94607